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Transaction Monitor Unknown Status

I searched this forum and the WPM Admin guide and found no definitive answer to this question: when a Player PC reports a transaction monitor an "unknown" status what exactly does that mean?  I've come...

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WPM - No transactions will run - Brand new install

Brand new installation of WPM. It will not even run the default www.google.com transaction. The logs indicate credential problems. "No available user account to start new worker process."  2014-04-22...

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WARNING level error from End User monitor

Can anyone tell me how to proceed with this error?  Should we even be concerned since it is only a WARNING level error? [SolarWinds.SEUM.Agent.Worker.exe][UI Thread] WARN...

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WPM Last XX Events time is wrong

I'm having a problem with the Last XX events time displaying the time of the event as happening 4 hours in the future of when the event actually occurs. I'm pretty sure that this is an issue with a...

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WPM creating 'excessive' amount of TEMP folders? Why ..?

Hi all, Been using WPM for a while now & I have agents in place in 4 core areas across our estate, so far so good... overall very happy with the functionality this offers & our web guys are...

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How to create a new menu item that contains multiple links for wpm transactions

Hi, I have an existing menu item that contains a broken link for a group of web transactions. I want to replace the link for this menu item so that it points to a new link for multiple web...

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Client Certificate Authentication in WPM?

Does WPM offer the ability to authenticate using client certificates?

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How can I get WPM to monitor java applications

I am trying to figure out why it takes so long to load Oracle Forms at our company. I thought WPM would be a good way to figure this out as it seems that ONLY the step where Oracle forms takes between...

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WPM Multi Factor Authentication

I am struggling trying to get multi factor authentication to work on my transactions while using it to check login to an external website.The problem I am having is that I will go to the site I want to...

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Help with WPM - transactions dont seem to be running they say currently unknown

We have recently installed WPM 2.0.1 and are new to the product. The basic transaction for google.co.uk will play in the recorder but will not play from within the player node. Our setup is quite large...

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Web Performance Monitor and IE 10 / 11

Hi everyone, There is an issue that has more to do with IE 10 and 11 than with WPM, but the effect is that the new WebCache that is utilized for IE will quickly grow in size into the 10s of gigabytes...

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Transaction Contains Parts That Require RDP

Hello,  We are looking to create a monitor on a page that is producing this error when running the playback following start or monitoring. Creating the recording works out fine, however. It's the start...

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Web Service unaccessible after restart

Dear all ,I need your help beucause I am in a panic situation..This morning I experienced a map error on the  web interface , for this reason I restarted Web service using Orion Service Manager. After...

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Request for Troubleshooting Steps when "Transaction Health Overview" displays...

Hi everybody, Yesterday, I downloaded and installed without any problems whatsoever a trial version of the Synthetic End User Monitor.  I created a transaction on the server itself and also installed...

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transactions with problems?

We've created three WPM monitors and they all appear to be working correctly. If the transactions run in their acceptable timeframes what would cause the issue shown under the Managed Tranactions (X...

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SEUM Webcast FAQ

You asked, we answered! Below are many of the questions asked during our latest SEUM webcasts. If we didn't answer your specific question, or if you thought of a great question after the webcast that...

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WPM & Proxy settings - Help!

Hello, I've a WPM monitor set up on an internal server in order to check that Internet access is available from our internal systems.  I seem to encounter the following issue whereby when I log into...

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Amazon Players

I've started to make use of Amazon cloud players and noticed that they get deployed using windows server 2008 and IE9.How can we get this changed so they get deployed using IE11 and maybe windows...

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Using CASE or IF statements in a 'defined SQL variable' for use in the...

This is an example of the altert email message: **************************************************************************************************************************${DateTime} WEB TRANSACTION...

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Gartner report

I've used End User Experience tools in the past (Compuware Vantage) and have tested other products Quest Foglight, CA APM.  These products are all in the Gartner Magic Quadrant.  Where does the...

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