Web Service unaccessible after restart
Dear all ,I need your help beucause I am in a panic situation..This morning I experienced a map error on the web interface , for this reason I restarted Web service using Orion Service Manager. After...
View ArticleGroup Order in Manage groups accounts in WPM not working
Hello, We have a user who is added in two different active directory groups. Both of these AD groups are added under the 'Manage Group Account' section. But when the user logs in, he is able to see the...
View ArticleWPM Transactions fail Intermittently with "This program cannot display the...
Hi Thwack Community, I have a case open at the moment #874020 for an issue I am seeing with WPM. We have approximately 50 transactions polling 50 external websites. All recording work as designed for...
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A query to the SolarWinds Information Service Failed in Manage Transaction...
Hi, Whenever I open the Manage Transaction of WPM it always prompt this error "A query to the SolarWinds Information Failed" and won't able to show all the transactions. Is there anyone here also...
View ArticleKey not valid for use in specified state.
We are unable to record transactions at this time. Checking the logs and we find the error " ERROR SolarWinds.SEUM.Recorder.MainForm - Unhandled Application thread exception...
View ArticleWPM 2.0.1 - Cannot Connect to player location
Are there any recommended troubleshooting steps to take if WPM cannot connect to the player location? So far i have verified that port 17781 on the player laptop and on the main server are open, and...
View ArticleTCP Waterfall
Hi Guys, Trialing WPM, and wanted to understand if the TCP Waterfall can be configured to show the IP address recorded for each element? This could be especially useful for 3rd party connections that...
View ArticleWPM Last XX Events time is wrong
I'm having a problem with the Last XX events time displaying the time of the event as happening 4 hours in the future of when the event actually occurs. I'm pretty sure that this is an issue with a...
View ArticleIs there a way to create a record the website with user certificate pop-up...
Hi, I'm creating a record where the website has a security certificate pop-up when logging in. I already tried to use the XY condition, but still to no avail. Appreciate your response. Thank you....
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How to add a META tag to affect a custom HTML resource
I have a case open with Microsoft SSRS (Sql Reporting Server). There is a display issue with Microsoft SQL (SSRS) reports, using IE as a browser, and embedding them within iframes. This issue exists...
View ArticleHow to force a player to use IE quirks mode or IE 7 Standards mode
I have a player running IE 11, and a website that was designed for older version of IE.I have created a local group policy (both machine and user settings), and set the quirk mode for a particular...
View ArticleWPM 2.2.0 only at Orion 2015.1.0
It installs with 2015.1.0 but comes bundled with 2015.1.2 Hotfix 6 but you can't upgrade Orion on it's own and this patch doesn't work with Orion 2015.1.0. I tried installing SAM to get Orion up to...
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Export Transaction Availability as XLS?
Is there anyway to export WPM transaction availability statistics into XLS like you can with Node availability in NPM? We are trying to do reporting uptime with this data, but we want to take out...
View ArticleWEB - Transaction Summary page all items grey?
Hi WPM community, I hope someone can point me in the right direction with this issue. On the Orion web page we have a number of WPM monitors running but today the whole page is grey and when you click...
View ArticleWPM transactions saying "Not played yet" with a last played displaying a...
Hi Everyone, I've never seen this issue before. It recently started happening and to all transactions being played not one in particular. The transactions are able to be completed when following the...
View ArticleTransaction Monitor Unknown Status
I searched this forum and the WPM Admin guide and found no definitive answer to this question: when a Player PC reports a transaction monitor an "unknown" status what exactly does that mean? I've come...
View ArticleSolarwinds WPM query
Hi All, Can someone explain me how solarwinds recorder, player on an additional poller is connected to primary server?We have 4 additional pollers on with different transactions are running. I mean to...
View ArticleWPM occasionaly gets an IE "This Page Can't be displayed" error
I noticed this always happens at the same time as a windows event:Windows detected your registry file is still in use by other applications or services. The file will be unloaded now. The applications...
View ArticleProblem with transaction that failes without any failed steps
Hi I have a problem there i have a transaction that failes but no step has failed, it has done 2 steps of 9 and the rest gets out grayed, as failed message i got "COM object that has been separated...
View ArticleDisaster Recovery Plan
Hello, We are looking to perform a Disaster Recovery procedure in our preprod environement. All WPM components are installed on a single Windows 2012 server and its associated SQL Server database is...
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