I open the web transaction recorder, navigate to https://athenanet.athenahealth.com/ hit record and type in credentials. As soon as the webpage loads, after logging in, the application crashes with the following:
Problem signature:
Problem Event Name: BEX
Application Name: SolarWinds.SEUM.Recorder.exe
Application Version: 1.5.1.535
Application Timestamp: 4f96680b
Fault Module Name: StackHash_5010
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 1144082c
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.256.4
Locale ID: 1033
Additional Information 1: 5010
Additional Information 2: 50100bf5506c5999bc1f2e0bd5b85b23
Additional Information 3: 5ff1
Additional Information 4: 5ff11d6a525c721a4093ebfdd99c72ec
I have tried this on Win7/64bit, Win2008R2(datacenter)/64bit, same results. I get the following message about a popup:
This page was opened in a new window
Close this page to get back to your original window, or dismiss this message to continue in the current window.
It doesn't matter which option I choose the application still crashes. I have been able to successfully record other transactions.
Any help would be greatly appreciated.