Hello,
I've a WPM monitor set up on an internal server in order to check that Internet access is available from our internal systems.
I seem to encounter the following issue whereby when I log into the server in question, using one of the accounts I've created for SEUM, that when recording the transaction, everything appears fine, the webpages load & all looks rosy...
As soon as I refer this to WPM though, I get the following
"The computer where this player is located uses an active proxy server; however, the recording being played back from it does not contain the required authentication. This may be the cause of the failed playback. To correct this, verify that this website is accessible from this player’s computer without proxy authentication, or, recreate the transaction with the correct authentication."
I've used websites (ServiceNow) that are exclusively allowed through our proxy, I've tried this with having the proxy URL set within the transaction & without - either way, this still results in the above message.
I've also tried using Google / Amazon & again, having the proxy set or not within the transaction, still no luck.
What I'm struggling to understand is why, when logged in as a user that SEUM uses, it works? What is happening differently once I let WPM take over?
I'm sure I've missed some setting or other, however, on all the other servers I use this on (for varying other checks) I see no issues..
Relatively 'new' to WPM & if I can provide more info, please let me know.
Thanks,
Daniel