Hey Guys,
Like most of you I'm finding that our Org is doing more and more web based things with cloud computing and the like etc.. So WPM is playing more of a critical roll in my environment and especially from a uptime reporting perspective.
So here are my issues with WPM and maybe some of you long term experts can point me in the right direction or shed some light on the issues I'm having because right now I can't tell if my config is messed up or if WPM is just a bad product?
1.) So I noticed that 5 out of my 10 or more players were having issues with the player load being at 20k percent or more. Yes, you read right, twenty thousand or higher!! So I send the logs over to Solarwinds and I'm waiting to hear back. And this is with me having all those players in the local security policy with "Allow log on locally" etc.. I did all the tweaks on these systems before I deployed WPM so as far as I know these servers and WPM should be running top notch. Not the case thus far. So just for kicks I rebooted the boxes in question and the loads have all dropped to less then 10% for the past two days. And now I turned on the alert about player being overloaded but never experienced that before so that rule was turned off. So my question is: What would cause the load to ramp up that high? And why does a simple windows reboot fix that issue?
2.) Are any of you guys running into these accounts eating a TON of disk space? I have small disks on my player boxes because I figure it's only doing one function so it shouldn't eat disk space but I find that all 7 accounts for the player take up at least 1GB in their profiles on the WPM Player box. And it never goes down so whatever process is chewing up the space never purges that data or clears it self out. I have run into issues in the past with this but I still haven't received a clear answer as to why these SEUM accounts chew up so much disk space and how can you offload whatever that content is to another location? Should I be doing some maintenance on those accounts or something?
3.) UNKNOWN.. This is the BIGGEST issue of all because trying to tell a MGR " I don't know what happened it just went into an unknown state because WPM doesn't know how to process blah blah blah" That makes you sound like a complete idiot. And I run into some of these unknowns during some production hours from time to time and there is NOTHING on said boxes that would prevent network traffic or some backup or other process that would prevent WPM from being up 100% of the time, yet I run into a bunch of weird issues with WPM it seems to be a bit unstable to me at first glance.
So any feedback on things I could be doing wrong would be appreciated.
My solarwinds server is a 2008 R2 box with 92GB or Ram Quad Core etc.. and it ONLY runs Solarwinds (SAM, WPM, NPM)
My WPM version 2.1.0
Remote SQL Server 2005
Remote player boxes
Win 7 Professional with 4GB or RAM and brand new HP Elite Desk workstations all freshly formatted and ONLY doing WPM no other processes outside of the OS or any other applications.
Thanks,
Mac