Hi all,
I've just upgraded some aspects of our Orion suite, WPM being one of them.. The issue I now seem to be facing is that on one of the locations the player is installed seems to have lost the domain accounts that it had associated to it & unfortunately this location uses a proxy to access the internet ...
When I use the Domain account tool to 'set up' the accounts, I'm presented with the below which while showing me I can validate the domain (great) I don't have any option to validate any accounts (usually there would be several text boxes below for username & password).
The only thing that has changed has been the upgrade & this was working without issue prior. I can only think that the upgrade of the player/recorder on that location has somehow either overwritten/corrupted a certain config file (or something) which relates to the Domain account aspect, I'd just like to know how to fix this preferably without a "just re-install the player/recorder' on that location type answer.
So, will leave this here for the time being & shall raise a support ticket if needed.
Thanks in advance fellow Thwackers!
Daniel
If I need to elaborate/clarify etc let me know.